30-Day Satisfaction Guarantee

Last updated: July 2026

Shop With Confidence

Every Qureveda product is crafted from carefully selected, USDA Organic–certified botanicals and held to exacting quality standards. We stand behind what we make. If your first order does not meet your expectations, our 30-Day Satisfaction Guarantee is here to make it right.

This Guarantee reflects our commitment to product quality and customer satisfaction. It is not a representation or warranty regarding any specific health, therapeutic, or performance outcome.

Our Promise

If you are not satisfied with the quality of your first order from Qureveda Wellness, you may request a refund within 30 calendar days of delivery, subject to the terms set out below.

Eligibility

To qualify for a refund under this Guarantee, all of the following must apply:

  • The order was placed directly through qureveda.com. Products purchased through third-party marketplaces or unauthorized resellers are not covered.
  • The request is submitted within 30 calendar days of the delivery date.
  • A valid order number or proof of purchase is provided.
  • The claim is made on a first order only and is limited to one approved claim per customer, household, and shipping address.

How to Submit a Claim

  1. Contact our Customer Care team through our Contact page, including your order number and a brief description of your concern.
  2. Our team will review your request and, if eligible, issue a Return Authorization (RA) together with next-step instructions.
  3. Claims submitted without a Return Authorization cannot be processed.

Products and Returns

  • Unopened, unexpired items must be returned to Qureveda in their original packaging once a Return Authorization has been issued.
  • Where an item has been opened, our Customer Care team will assess the claim and advise on the applicable next steps. Qureveda may, at its sole discretion, request photographic evidence in place of a physical return.
  • For multi-unit or bundle orders, this Guarantee covers a maximum of one opened unit per order; any additional units must be unopened to qualify.

Refunds

  • Approved refunds are issued to the original method of payment.
  • Refunds are typically processed within 5–10 business days following approval and, where applicable, receipt of returned items.
  • Original shipping charges and any return shipping costs are non-refundable.

Exclusions

This Guarantee does not apply to:

  • Items marked final sale, clearance, promotional, or wholesale.
  • Free gifts, samples, or items received as part of a promotion.
  • Orders beyond the first order, and recurring subscription deliveries after the initial order.
  • Any product purchased outside qureveda.com.

Fraud and Abuse

To protect our customers and our brand, Qureveda reserves the right to verify purchase information, to limit or refuse any claim we reasonably believe to be fraudulent, abusive, or inconsistent with the spirit of this Guarantee, and to revoke Guarantee eligibility in cases of repeated or excessive claims.

Your Statutory Rights

This Guarantee is offered voluntarily and is in addition to — and does not limit or replace — any rights or remedies available to you under applicable consumer-protection and other laws.